The life of the parent of a child is full of challenges. As a teacher you have the opportunity to help. Parents do not always receive the full story about homework, projects, or day-to-day events in class.
My suggestion is simple, be transparent.
Provide parents with a copy of the syllabus at the beginning of the course. The syllabus should include all homework and important due dates. Send short regular updates via email to inform parents of upcoming due dates and what is being done in class. Give parents what they really want, the information to help their child be successful.
What do you do to be transparent?